SHIPPING POLICY

Effective Date: [Insert Date]

At Barinas Planet Skin Care, we’re committed to delivering your skincare essentials with care, speed, and clarity. Whether you're ordering across the street or across the globe, this policy outlines how we ship, process, and protect your purchase — from our hands to your home.

📦 Order Processing

  • Processing Time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed after 2:00 PM will begin processing the next business day.

  • You will receive an email confirmation once your order has been shipped, including a tracking number.

🚚 Shipping Rates & Times

Domestic Shipping (Within [Your Country])

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • Free standard shipping on orders over [insert amount, e.g., $75]

International Shipping

  • Delivery Time: 7–21 business days (varies by location)

  • Rates are calculated at checkout based on destination and weight.

  • Customs & Duties: International customers are responsible for any customs, duties, or import taxes. We cannot control or predict these fees.

📍 Tracking Your Order

Once shipped, your tracking information will be emailed to you automatically. You can also track your order on our Track My Order page anytime.

If you haven’t received your tracking info within 5 business days, please reach out to us at support@barinasplanet.com.

❗ Shipping Delays

We do our best to ensure on-time delivery, but occasionally delays may occur due to:

  • Carrier service issues (e.g., weather or volume)

  • Customs processing (for international orders)

  • Incomplete or incorrect shipping addresses

We are not responsible for shipping delays outside our control, but we’re always here to help resolve issues quickly.

🔄 Wrong Address or Lost Packages

Please double-check your shipping address before placing your order.
Barinas Planet is not responsible for:

  • Lost or stolen packages after confirmed delivery

  • Packages returned due to incorrect addresses

If your order is marked as delivered but you haven’t received it, please contact your local carrier first. Then contact us — we’ll work with you to find a resolution.

🧴 Sustainable Packaging Promise

All Barinas Planet orders are shipped in eco-conscious, recyclable packaging. We believe in skincare that’s kind to your skin and the planet.

✉️ Questions?

We’re here to help with any shipping concerns.
Contact our team at support@barinasplanet.com and we’ll respond within 24–48 business hours.